Published just this month, “The New Digital Age” by Eric Schmidt and Jared
Cohen, two executives at Google, is a must read for anyone trying to understand
the implications of living in the Digital Age, especially for future generations. As
the authors point out, the internet is not a phenomenon that most citizens or
policymakers truly understand. It is, they maintain, the largest experiment
involving anarchy in human history. Whether it will be used for good or negative
purposes will depend on how citizens, companies, and states use it.
WHY THE DIGITAL AGE MATTERS
Considering the importance of the internet in our daily lives, it remains the
largest ungoverned space, with policymakers and politicians rushing to keep up
with technological change they don’t fully understand. Old institutions and
hierarchies will have to keep up or risk becoming obsolete or ineffective. In the
end, the authors argue that most of us will live in two worlds: The physical and the
virtual. Everyone will benefit from connectivity but not equally. Nevertheless
mobile phones will help level the playing field, allowing citizens from across the
world to access unlimited information in their own language.
The world will experience a data revolution as every individual will be
represented in multiple ways online, something which has already started. In
addition, the authors stress that commerce, education, and the Rule of Law will all
become more efficient, transparent, and inclusive as major institutions opt into the
Digital Age. What does all this mean for governments across the globe? The
answer varies according to whether we are dealing with democratic or
authoritarian systems, but certain commonalities exist. In sum, governments will
find it more difficult to manipulate citizens as they become more connected.
Citizens everywhere will be able to compare themselves and their way of life with
the rest of the world. We saw this in the Arab Spring as young people by the
thousands took to the streets demanding the end to authoritarian rule.
THE FUTURE OF STATES
Unfortunately most of today’s government officials do not truly
understand the internet and the changes about to occur. Their attempt to regulate
the internet remains a constant struggle: A sort of cat and mouse game where the
government is continuously attempting to keep up with those on the internet they
see as a threat to their rule. Governments do however have power over the physical
infrastructure that connectivity requires. Internet Service Providers are one
example. States will attempt to regulate the internet and to shape it in its own
image, whether democratic, authoritarian, or totalitarian as in the case of North
Korea. The authors give some good examples of this starting with China, a nation
which blocks access to both Facebook and Twitter, not to mention any reference
over the internet to the Dalai Lama. Michelle Obama on a recent trip to China even
criticized Chinese authorities for placing tight restrictions on internet access,
bringing home the point that China is far from being a free and democratic
country. Turkey also has had an uneasy relationship with the internet. This
phenomenon was recently seen with Prime Minister Erdogan’s decision to block
all access to twitter because of perceived insults and misinformation regarding
allegations of corruption and financial wrongdoing. In contrast, countries like
South Korea and Germany engage in selective filtering around very specific
content like security and public well-being. South Korea, for example, blocks any
information presented on the internet showing support for North Korea. Germany,
meanwhile, has strong anti-hate speech laws. These laws rightly make Holocaust
denial and Neo-Nazi propaganda illegal, whether in the physical or virtual world, a
clear example of how laws from the physical world are projected onto the virtual
one.
But conflict won’t only be between citizens and states. Expect increased
cyber warfare between states as was recently witnessed when American and Israeli
officials launched a virus crippling Iran’s nuclear installations. Cyber warfare will
intensify in the future as nations seek to contaminate other nations’ water supplies
or shut down power grid stations, to take just two examples. The authors point
out that while only a small number of states currently have the capacity to launch
large-scale cyber-attacks, more will have the capacity to do so in the future as
technology becomes cheaper and more readily available.
THE FUTURE OF REVOLUTION
The authors deal with the future of revolution, terrorism, and conflict in
separate chapters and discuss the dangerous situations awaiting future generations
of citizens. They point out that virtual space allows new channels for dissent and
participation, not to mention fund-raising, while benefiting from a certain amount
of anonymity. Revolutionaries will be able to communicate through Twitter, cell
phones, Facebook, and any other new digital format that may emerge, allowing for
increased forms of mobilization. We can thus expect more youth participation in
the political process as they are more likely to be connected to the digital world.
But as the authors point out, in the end the hard work of revolutionary movements
will still have to be done on the ground, in the physical world. In addition, they
are correct in saying that technologies have nothing to do with creating first-rate
leaders. Technology, in sum, only serves to communicate and unite. It does not
create policies or legal constitutions. The drafting of laws will still have to be
done as they always have: With policies in mind. What changes is how they’re
transmitted to citizens once they’re drafted.
THE FUTURE OF TERRORISM
The future of terrorism will not be tied to planes crashing into tall
skyscrapers but they will be much worse, affecting millions of people worldwide.
Examples given by the authors include cyber-attacks threatening a city’s
transportation system and electricity grid. The developed world’s increasing
dependence on its own connectedness makes it vulnerable to cyber terrorism.
Terrorists will hack into user data and computer systems and manipulate them for
nefarious reasons. And as the authors point out, it isn’t always easy to know where
the attacks are coming from. Retaliation consequently becomes a problem. What
state or group do you retaliate against if the source of the attack remains unknown?
The concern for terrorism also has other consequences. Democratic countries in a
Post 9/11 world, led by the United States and the NSA, are choosing to prefer
homeland surveillance over civil liberties, like privacy concerns. The push-pull
between privacy and security in the digital age will become more prominent in the
coming years, and we can thus expect more political backlash from concerned
citizens and groups. There will no doubt be cases fought in the courts as citizens in
democratic states attempt to protect their constitutional rights and reign in
excessive state intervention into their private affairs. But what recourse before the
courts do citizens living in authoritarian states like Russia or Egypt have?
Speaking recently with Charlie Rose at the Ted Conference currently being held in
Vancouver, Larry Page, co-founder of Google also discussed the privacy versus
security issue, and expressed how disappointed he was that the American
government was spying on its own citizens. He added that there should be a
serious conversation between the government and its citizens with regard to what
constitutes proper and acceptable surveillance. The Google executive concluded
that people must be shown what data is being collected on them. He also stressed
that large amounts of personal data could be used for performing effective medical
research but only where shared anonymously, something which both states and
companies have yet to understand.
THE FUTURE OF CONFLICT
The digital age will present oppressive states with new methods for
harassing religious, ethnic, and tribal minorities. In a future world where the
Digital World will quite possibly be as important as the physical one, autocratic
states will be able to oppress minorities online by erasing all content with regard to
their identity. States can, in other words, pursue a policy of technological
exclusion or virtual apartheid. The authors might have presented Burma as exhibit
1, where a small minority Muslim group known as the Rohingya are discriminated
and even denied citizenship status. What’s to keep the Burmese state from denying
them any online existence as one of the country’s many ethnic and religious
minorities? Imagine that in a future Burma all citizens entitled to medical services
are registered online by the government. What would happen to the Rohingya in
such a situation if the government excluded them from online registration? But
conflict won’t exist solely between states and its citizens. Expect online
intimidation by hate groups or extremists, made all the easier by the anonymity
provided by virtual disconnection. You can have your cake and eat it, in other
words, by being able to spread hatred towards a religious minority without having
to reveal your identity or confront your victims on a personal level. Groups will
compete online as they seek to conquer hearts and minds. Evidence collected
online of atrocities can be sent to the international Criminal Court in the Hague. But there will
also be plenty of misrepresentations as competing groups seek to win the
propaganda war.
THE FUTURE OF RECONSTRUCTION
Led primarily by the telecommunication industry, the internet will be used
for reconstructing societies devastated by natural disasters and civil strife.
Networks in post-crisis societies are thus required for preserving the rule of law
and facilitating aid efforts. The absence of such networks likely explains why
reconstruction efforts in Haiti were difficult as there was no virtual world to back
up the physical one destroyed by the earthquake. The authors point out that states
will eventually be able to place records on the cloud and provide services from
online platforms. They also argue that technology will help protect and promote
property rights by creating online cadastral systems and by allowing local courts to
access evidence coming from mobile phones, something which the International
Criminal Court is less likely to accept.
THE FUTURE OF THE DIGITAL AGE
The authors are realistic enough to conclude that despite the universal
benefits of living in a virtual age, the virtual connection will not be uniform,
whether between states (developed states versus emerging states) or within states
(haves versus the have-nots). They describe it as a digital caste system with a tiny
minority at the top insulated from the less enjoyable consequences of technology.
But above all, they rightfully conclude that technology is no panacea for the
world’s ills. How technology is used will remain the purview of humans and their
laws, and the virtual world will not overtake the world order, but simply
complicate almost every aspect of it. They conclude by describing the future as a
Tale of Two Cities: One physical and developed over thousands of years, and the
other a virtual one, and still very much in formation, with the physical world
imposing rules and laws that will hopefully contain the anarchy found in the
virtual state.
CONCLUSION
These two authors are serious thinkers who understand the potential impact
the Digital Age will have on future societies. Eric Schmidt is currently Executive
Chairman of Google, while Jared Cohen is Director of Google Ideas and an
Adjunct Fellow at the Council on Foreign Relations. In addition, he served as an
advisor to Secretary of States Condoleezza Rice and Hillary Clinton. The authors
are essentially recommending that citizens, business people, academics, politicians
and policymakers all start to seriously think about how the digital age is
transforming societies and international relations for better or worse. They
correctly worry that most of us don’t really think about this issue in any
meaningful way. And they rightfully worry that a lack of participation and
understanding on this issue is not good for any democracy, especially where
privacy rights are violated.
In the end there are severe limits to what the Digital Age can accomplish.
Examples abound all around us. For example: The Civil War in Syria continues,
and no amount of connectivity will keep the rebels and the Assad regime from
massacring one another. The Digital Age is not bringing Israelis and Palestinians
together. Those two groups are as far apart today as they were when the state of
Israel was created decades ago. States like Russia remain authoritarian despite
being digitally connected. Russia also remains a country with a weak legal system
and with few press freedoms or civil rights for its ethnic and religious minorities.
Russia is, in short, what it has always been: An authoritarian country ruled from
Moscow. The Digital Age is also not keeping states like Uganda, Russia, and
Malaysia from enacting homophobic laws, nor is it providing a religious minority
group like the Rohingya with citizenship rights. Armenians will never get back
part of their homeland currently found in Turkey no matter what kind of a virtual
state they create. States divided by religion, ethnicity, and race will not be served
by the Digital Age. Sectarian strife may one day end, but only through
compromise rather than anything the internet can offer to warring parties. There
are numerous age old conflicts that the Digital Age can do nothing about.
Groups will continue to fight over scarce resources like water, food, energy
resources, and land. Geography will continue to matter. Lebanon will continue to
suffer from being next door to Syria. What happens in Syria will continue to spill
over into Lebanon as we currently see by the hundreds of thousands of Syrian
refugees fleeing to that tiny country. The Digital Age cannot lessen the tensions
existing between India and Pakistan over who owns the Indian part of Kashmir.
And the Digital Age can’t keep Russia from invading the eastern part of Ukraine.
It certainly didn’t keep Russia from invading Crimea. History means more to some
than technology, as any Russian nationalist might argue with regard to Crimea.
In the end there are countless questions one can ask about the digital age.
What sort of jobs will be created in the Digital Age? Are our schools properly
training students for future employment in a digital world? What regions of the
world will these jobs be located in? Will every US state and Canadian province
one day have its own mini Silicon Valley? Will ethnic and religious minorities
share equally in the new Digital Age? How will income be distributed in the
upcoming Digital Age? Will the income gaps between the rich and the middle
class narrow or widen?
How will technology change the way we live? What will the effect of
technology have on urban planning, architecture, and the local environment we
live in? What will it mean to be human once technology has significantly replaced
our involvement with the natural world? Will humans be less human in a Digital
World? How will relationships between humans change? Will countries still be
relevant? What effect will technology have on our schools? Will virtual schools
one day be the norm or just an accompaniment to physical ones? And how will
literature, music, and cinema be transformed in the Digital Age?
The Digital Age has changed the way we entertain ourselves and the way we
communicate with one another. It will be up to sociologists, psychologists, and
other academics to study the pros and cons of such a phenomenon. Will this make
us happier as a species or create more loneliness and detachment from society? In
the end, we need to ask who the Digital Age serves. Will there be winners and
losers? Who will control it and how is that good for society? Will the Digital Age
influence policymaking in any meaningful way, or will policymaking still be made
by what many see as clueless politicians and unseen civil servants?
These are all questions that future thinkers on the subject need to tackle with
before it’s too late. But at least they have a good start with this timely book.